Powering millions of calls to and from thousands of organizations

Powering millions of calls to and from thousands of organizations

Product

Simple, powerful building blocks to go from idea to agent in minutes

We've built multiple layers of models, covering everything from IVR and voice activity detection to custom voices and conversational flow routing. You bring your ideas, we'll bring the AI.

Product

Simple, powerful building blocks to go from idea to agent in minutes

Product

Simple, powerful building blocks to go from idea to agent in minutes

We've built multiple layers of models, covering everything from IVR and voice activity detection to custom voices and conversational flow routing. You bring your ideas, we'll bring the AI.

Advanced detection models

IVR detection and navigation models to help you reach a human every time.

Advanced detection models

IVR detection and navigation models to help you reach a human every time.

If you are calling about claims status, press 1. eligibility and benefits, press 2.

Message Type: IVRResponse: <|press:1|>

Goal: Reach a Representative

If you are calling about claims status, press 1. eligibility and benefits, press 2.

Message Type: IVR

Response: <|press:1|>

Advanced detection models

IVR detection and navigation models to help you reach a human every time.

If you are calling about claims status, press 1. eligibility and benefits, press 2.

Message Type: IVR

Response: <|press:1|>

LLMs trained on the phone

In addition to off-the-shelf models like GPT, you can use Vogent's custom-built conversational models that have been fine-tuned on millions of noisy phone calls.

LLMs trained on the phone

In addition to off-the-shelf models like GPT, you can use Vogent's custom-built conversational models that have been fine-tuned on millions of noisy phone calls.

Corrected mistranscription

Vogent Base Conversations v2

The appointment is for James Wright?

Corrected mistranscription

Vogent Base Conversations v2

The appointment is for James Wright?

LLMs trained on the phone

In addition to off-the-shelf models like GPT, you can use Vogent's custom-built conversational models that have been fine-tuned on millions of noisy phone calls.

Corrected mistranscription

Vogent Base Conversations v2

The appointment is for James Wright , right?

In-depth call history

View every call recording and transcript. Analyze how decisions were made, and test new agents against old calls.

In-depth call history

View every call recording and transcript. Analyze how decisions were made, and test new agents against old calls.

Could I have your name, please?

02:22

My name is Sam Smith

02:24

Extract outcomes

Extracted

Call outcome

Patient name

Sam Smith

Appointment date

06/25

Appointment time

3:30 PM

Call outcome

Patient name

Sam Smith

Appt. date

06/25

Appt. time

3:30 PM

In-depth call history

View every call recording and transcript. Analyze how decisions were made, and test new agents against old calls.

Call outcome

Patient name

Sam Smith

Appt. date

06/25

Appt. time

3:30 PM

Post-call automations

Trigger integrations and workflows intelligently after every call.

Post-call automations

Trigger integrations and workflows intelligently after every call.

call complete

call complete

Post-call automations

Trigger integrations and workflows intelligently after every call.

ConnectED

Flow Builder

Drag. Drop. Talk.

Create intelligent and effective agents without a single line of code using our Flow Builder.

Flow Builder

Drag. Drop. Talk.

Flow Builder

Drag. Drop. Talk.

Create intelligent and effective agents without a single line of code using our Flow Builder.

Create agents using intelligent building blocks

Piece together voice agents that ask questions and probe for answers, hold conversations on specified topics, and call external tools when necessary.

Create agents using intelligent building blocks

Piece together voice agents that ask questions and probe for answers, hold conversations on specified topics, and call external tools when necessary.

Create agents using intelligent building blocks

Piece together voice agents that ask questions and probe for answers, hold conversations on specified topics, and call external tools when necessary.

Host on live phone numbers

Select phone numbers by area code and use them to host your agent.

Host on live phone numbers

Select phone numbers by area code and use them to host your agent.

Host on live phone numbers

Select phone numbers by area code and use them to host your agent.

Trigger post-call workflows

Tie dial outcomes to actions, so you can update your systems or follow-up with callers based on parsed call outcomes.

Trigger post-call workflows

Tie dial outcomes to actions, so you can update your systems or follow-up with callers based on parsed call outcomes.

Trigger post-call workflows

Tie dial outcomes to actions, so you can update your systems or follow-up with callers based on parsed call outcomes.

200ms

Average response latency using Vogent's custom models and voices

200ms

Average response latency using Vogent's custom models and voices

75%

Average reduction in call center or labor spend

75%

Average reduction in call center or labor spend

1M+

Calls made per month

1M+

Calls made per month

Developer-first

Developer? Access everything under the hood.

Developer-first

Developer? Access everything under the hood.

Developer-first

Developer? Access everything under the hood.

Acme Support Model

custom

In-app chat support model

In-app voice support model

DeepSeek v3

public

SOTA open-source LLM

RIP NVIDIA stock

add your model

UPDATED

Serving URL

Enter the URL to an OpenAI-compatible API

Bring your own models

Have your own model, or want to try the latest hot LLM? Give it a voice with a few lines of code.

Acme Support Model

custom

In-app chat support model

In-app voice support model

DeepSeek v3

public

SOTA open-source LLM

RIP NVIDIA stock

add your model